Refund Policy

We want you to have complete confidence in your purchase of The Joy of Resin. Please read our refund policy carefully to understand how we handle refunds and replacements.

1. Nature of the Product

The Joy of Resin is a digital ebook (PDF format). Once payment is completed, you receive immediate access to download the file. Because of this instant delivery, refunds are limited and handled case-by-case.

No physical item is shipped — this is a one-time purchase with lifetime updates and support.

2. Eligibility for Refunds

Because our ebook is delivered digitally and cannot be “returned,” we generally do not issue refunds once the download link has been accessed. However, we do make exceptions in the following cases:

• If you accidentally made a duplicate purchase.
• If you never received your download link after completing payment.
• If the file is corrupted, inaccessible, or cannot be downloaded due to a technical issue we can verify.

In such cases, please contact us within 7 days of your purchase with your order details so we can assist you quickly.

3. Non-Refundable Circumstances

• If you simply changed your mind after purchase.
• If you downloaded the ebook and then requested a refund.
• If you failed to provide a valid email address or had spam filters blocking the delivery.

We encourage you to read the product description carefully before purchasing to ensure it meets your expectations.

4. How to Request a Refund or File Replacement

If you experience a problem, please reach out to our support team with your full name, payment receipt, and a short description of the issue. We’ll respond within 24–48 hours to help you resolve it or issue a replacement link.

Email: support@thejoyofresin.com

5. Technical Assistance

If you encounter any download errors or issues opening the ebook, we’ll gladly reissue a new link or alternative format free of charge. Our goal is to ensure every customer gets full access to what they paid for.

6. Contact Information

For refund or technical requests, please email:

Email: support@thejoyofresin.com

7. Final Note

Your satisfaction means everything to us. While this is a digital, non-returnable product, we believe in treating every customer fairly and personally. If something isn’t right, reach out — we’ll do our best to make it right.

© 2025 Gabriel Andrews — All Rights Reserved.

One-time payment • Lifetime updates • Dedicated support